2 Year Warranty – WorldofLuxuryUS.com Warranty
At WorldofLuxuryUS.com, the satisfaction of our customers comes first. We make ongoing efforts to ensure that you have access to the highest quality products at the lowest possible prices. In addition to price, we strive to offer the highest quality of customer service throughout any interaction or transaction. We guarantee that all watches sold by WorldofLuxuryUS.com have their original manufacturer serial numbers, and that they are guaranteed to be authentic and original. We provide a Certificate of Authenticity to prove this, which is authorized with a signature from WorldofLuxuryUS.com.
In addition to the Certificate of Authenticity, we offer a two year warranty on service to our customers. This warranty is not offered as a result of manufacturer suggested retail pricing, and because we are not affiliated with the manufacturers, we can offer our own warranty to customers. We strive to meet or exceed the terms of manufacturer warranties, while still providing our customers the lowest possible prices. In the past, we would send timepieces to the manufacturers for repair. Because many of them outsource their work, the entire process can take anywhere from eight to twelve weeks. We have streamlined this process by working with our own multiple service centers, expediting repair and lowering the costs associated with warranty issues.
Once your warranty has expired, you can still ship your timepiece to WorldofLuxuryUS.com, and we will be able to have it repaired for you at cost, to save you time and money. The full turnaround time for repairs through our dealers is approximately four to six weeks, shaving the repair time in half. We will ensure that you do not pay a penny more than what is owed to the service center, to uphold our standards of customer service. Another service that we offer is complimentary bracelet sizing. It's best to provide your wrist size at the time of your order so that this can be completed.
Some other factors to note as part of our services at WorldofLuxuryUS.com is that although the pictures on our website represent the latest models, you will not be sent the actual watch that appears in the photograph, merely one of the same model. We are not affiliated with the manufacturers or dealers that we advertise, but offer their products at a low cost to our clients, with the two year warranty included as part of our overall service. This commitment to customer satisfaction is meant to enhance your overall experience.
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