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Your World of Authentic Designer Watches

Email Us: info@worldofluxuryus.com
Customer Service: 908-757-5144 (office) or 201-290-0107 (cell)
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OUR POLICIES

Below you will find an explanation of our policies. If you have any questions about anything listing in this section, or anything not listed here, please do not hesitate to email us or call us at 201-290-0107.

Domestic US Orders
   Domestic Payments
We accept bank wire transfers, certified bank checks, credit cards (up to $10,000), money orders, and Google Checkout payment options. Please allow 7-10 business days to clear certified bank checks.
We also accept PayPal from verified PayPal members only and ship to verified PayPal addresses only. Additionally, we accept credit card payments – via PayPal or by phone.

We absolutely cannot accept personal checks. No exceptions.

   Wire Transfers
We accept bank wire transfers for domestic and international orders. We will apply a 3% discount to your order (this offer is valid only on our current Specials) if you use bank wire transfer payment method. After we will email you our bank wire transfer details, simply print out our email and take it to the bank to make a bank wire transfer. Domestic wire transfer payments normally clear within 1-2 business days. 3% discount will also apply if you pay via PayPal and use eCheck payment method.

   Note: 3% bank wire discount only applies to our current Specials. Please click here to visit our Specials.

   Domestic Shipping
We ship all our domestic orders via UPS, the shipping rates are as follows:

  • UPS Ground: FREE Shipping anywhere in the US
  • UPS 2nd Day Air: $29.99
  • UPS Next Day: $39.99

We´ll email tracking number within a few hours after we ship your order.
If you have any questions about domestic payment or shipping methods listed above, please email us.

International Orders
   International Payments
We accept bank wire transfers and PayPal payments on international orders. PayPal payments are accepted on orders up to $5,000 only. PayPal payments are accepted from verified PayPal members only and will be shipped to verified PayPal addresses only. Please allow 5-7 business days to authorize and clear international PayPal payments.

Due to increased frequency of fraud cases, we can no longer accept credit card payments on international orders. No exceptions.

   Wire Transfers
We accept bank wire transfers for domestic and international orders. We will apply a 3% discount to your order (this offer is valid only on our current Specials) if you use bank wire transfer payment method. After we will email you our bank wire transfer details, simply print out our email and take it to the bank to make a bank wire transfer. Domestic wire transfer payments normally clear within 1-2 business days. 3% discount will also apply if you pay via PayPal and use eCheck payment method.

   Note: 3% bank wire discount only applies to our current Specials. Please click here to visit our Specials.

   High-Risk Countries and Regions for Fraud
The following countries/regions/cities are considered to be high-risk places for online fraud. If your order is from a region listed below, we will accept bank wire transfers only:

Africa Egypt Russia Southwest Asia
Amsterdam, Holland Ghana Malmo, Sweden Turkey
Belgium Indonesia Nigeria Ukraine
Bulgaria Israel Pakistan Yugoslavia
China Lithuania Palestine  
Eastern Europe Malaysia Romania  

   VAT
We are not responsible for costs, such as customs, duties, VAT, taxes, etc. To see an estimate of the VAT you would pay, click here. Customs policies vary widely from country to country and are constantly changing, so we cannot guarantee the accuracy of this estimate. Please contact your local customs office for an estimate of applicable taxes/fee before ordering.

   International Shipping
We ship our products worldwide via FedEx, UPS, or DHL, depending on customer´s location and preference. Buyers are responsible for all shipping and insurance costs. Due to the nature of our business and the high prices of the products we sell, we require that all items be shipped with insurance coverage.
Shipping and insurance costs will vary depending on the product´s costs and buyer´s location.
If payment is submitted via credit card or PayPal, we will ship international orders only to the address registered with credit card or PayPal.
Please email us and we´ll gladly provide you with shipping and insurance costs of the product(s) you´re interested in.

Returns
World of Luxury strives to provide the highest levels of customer service to our clients. All of our products are 100% authentic and are backed by our 7-day money back guarantee. If you´re not completely satisfied with your purchase, please return it in the original packaging, with all papers and original box. Upon receipt of return item, we´ll fully inspect the product and if it comes back in the original condition, we´ll refund full payment, no questions asked.
We stand behind our products and when it comes to issuing refunds, we don´t play any games, so there are no hidden charges or restocking fees. We only ask you to pay for shipping to return the items back to us.
To request refund of your purchase, you must notify us by phone or via email within 3 days of receipt. The item has to be in its original condition, not worn or altered, all original documents should be included with your return. We cannot process returns/refunds if the watch has been worn and shows signs of wear (scratches, dings on case, dial, strap, caseback, etc).
Special orders are NOT returnable/exchangeable except due to defects or discrepancies. We will inform you if your order is considered a special order.

Warranty
All our products are brand new and are covered by manufacturer´s original warranties. In most cases, these are 1-year warranties; some manufacturers offer 2-year warranties. If you have any specific questions about warranty coverage, please don´t hesitate to email us.

Repairs
All our products are brand new and are covered by original manufacturers´ warranties. In case repairs are needed, we can help you get in touch with authorized repair shops and get your item fixed at no cost. If you have any questions about product repairs, please don´t hesitate to email us.

Special Orders
If the product you´re looking for is not listed on this site, please contact us via email or call us at 908-757-3455 or 201-290-0107. We have access to many rare hard-to-find items and we´ll do our best to fulfill your special order.
Please note: all special orders are final sale. No returns, no exchanges.

Questions?
If you have any questions or concerns about your purchase or would like to inquire about a product you´re looking for, please feel free to email us at info@worldofluxuryus.com or call us at 908-757-3455 or 201-290-0107 we will be glad to help you.

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Anywhere in the US.

Click here to learn more about our domestic and international shipping rates.