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Below you will find an explanation of our policies. If you have any questions about anything listing in this section, or anything not listed here, please do not hesitate to contact us by phone or email
Payments
We accept Certified Checks, Bank Wires and Money Orders; Personal Checks and Credit Card checks please allow up to 10 business days to clear.
We accept PayPal from verified PayPal members only and ship to verified PayPal addresses only. In addition, we’ll accept credit card payments – via PayPal or by phone. 3% surcharge applies to PayPal and credit card payments.
If you have any questions about our accepted payment methods listed above, please contact us.
Shipping
We ship our products worldwide. Buyers are responsible for all shipping and insurance costs. Due to the nature of our business and the high prices of the products we sell, we require that all items be shipped with insurance coverage.
Shipping and insurance costs will vary depending on the product’s costs and buyer’s location. Please contact us and we’ll gladly provide you with shipping and insurances cost of the product(s) you’re interested in.
Returns
World of Luxury strives to provide the highest levels of customer service to our clients. All of our products are 100% authentic and are backed by our 7-day money back guarantee. If you’re not completely satisfied with your purchase, please return it in the original packaging. We’ll inspect the product and if it comes back in the original condition, we’ll refund your payment, no questions asked.
We stand behind our products and when it comes to issuing refunds, we don’t play any games, so there are no hidden charges or restocking fees. We only ask you to pay for shipping to return the items back to us.
To request refund of your purchase, you must notify us by phone or via email within 3 days of receipt. The item has to be in its original condition, not worn or altered, all original documents should be included with your return.
Special orders are NOT returnable/exchangeable except due to defects or discrepancies. We will inform you if your order is considered a special order.
Warranty
All our products are brand new and are covered by manufacturer’s original warranties. In most cases, these are 1-year warranties; some manufacturers offer 2-year warranties. If you have any specific questions about warranty coverage, please don’t hesitate to contact us.
Repairs
All our products are brand new and are covered by original manufacturers’ warranties. In case repairs are needed, we can help you get in touch with authorized repair shops and get your item fixed at no cost. If you have any questions about product repairs, please don’t hesitate to contact us.
Special Orders
If the product you’re looking for is not listed on this site, please contact us via email or call us at 908-757-3455. We have access to many rare hard-to-find items and we’ll do our best to fulfill your special order.
Please note: all special orders are final sale. No returns, no exchanges.
Questions?
If you have any questions or concerns about your purchase or would like to inquire about a product you’re looking for, please feel free to email us at info@worldofluxuryus.com or call us at 908-757-3455 we will be glad to help you.
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